Keyway Designs Is A Canadian Company Founded In 2011 That Crafts Unique Wooden Phone Cases And Leather Accessories By Hand. Their Merchant Categories Include IPhone Cases, Galaxy Cases, Outfitters Gear, Pins & Patches, Cologne, Candles, Journals And More. All Products Are Carefully Designed And Manufactured In Small Batches With Sustainability In Mind.
Keyway Strives To Offer Eco-friendly And Fair Trade Goods That Are Built To Last. Their Wood Cases Are Precision-crafted From Sustainable And Locally-sourced Materials Like Birch, Walnut And Maple. Customers Can Also Find Limited-edition Leather Goods And One-of-a-kind Epoxy Art Boards On The Site. With An Emphasis On Quality Over Quantity, No Two Keyway Products Are Exactly Alike.
The Website Offers Free Shipping On Orders Over $100 To Save On Costs. They Also Occasionally Host Promotions And Sales On Social Media Platforms. Customers Can Sign Up For Email Updates To Receive Special Offers And Discounts. Keyway Prioritizes Customer Service, With A Generous Refund Policy And Lifetime Replacement Program For Defective Phone Cases.
Keyway Is Open Online 24/7 For Browsing And Orders. However, Phone And Email Support Hours Are Monday To Friday From 9am To 5pm EST. On Weekends And Holidays, Questions Can Be Submitted Via The Website Contact Form. For The Most Accurate Information, Check The Site FAQ Or Reach Out Directly.
Please Select The Phone Case Based On Your Device Model. Case Sizes And Phone Models Are Clearly Labeled On Our Product Pages. If You're Unsure, Reference Your Phone's Dimensions Or Check Oursizing Guide For Help Choosing The Right Fit.
Yes, We Offer Free Shipping To Customers Within Canada And The USA On Orders Totalling $100 Or More Before Taxes. The Free Shipping Threshold Does Not Include Customs/import Fees For International Orders.
We Accept Returns Within 30 Days Of Delivery For A Full Refund. Goods Must Be In Their Original Packaging And Undamaged. Please Check Our Detailed Return Policy Page Or Contact Us With Any Other Questions.
Yes, If An Item Does Not Fit As Expected We Are Happy To Exchange It For A Different Size At No Cost. Simply Return The First Item And We'll Ship The Exchange Once It's Received And Inspected.
Standard Shipping To Canada And The USA Takes About 1-2 Weeks. However, Times May Vary Depending On Customs/processing. We Ship Most Orders Within 2 Business Days Once Processed. You'll Receive Tracking Info By Email As Soon As An Order Ships Out.