Luna Cycle Is An Online Electric Bike Store Based In El Segundo, California That Was Founded In 2012. They Are Known For Manufacturing High-quality And Affordable Electric Bike Conversion Kits And Full Electric Bikes. Some Of Their Most Popular Product Lines Include The Talaria, X1 And BBSHD Bikes As Well As Mid-drive And Hub Electric Bike Conversion Kits.
They Offer A Wide Range Of Ebike Categories On Their Site Including New Ebikes, Conversion Kits, Spare Parts, Accessories And Extras. Through Their Categories Visitors Can Find Everything They Need To Build Or Customize Their Electric Bicycle. Some Top Saving Tips Include Checking For Loyalty Points On Returned Items, Using Coupons Found On Their Blog Or Through Email Subscriptions.
Luna Cycle Is Open Monday-Friday From 9am-5pm PST. On Weekends They Are Closed But Customers Can Still Place Orders Online That Will Be Processed On The Next Business Day. For Any Product Support Or Repair Questions, Customers Are Encouraged To Email The Support Team.
To Place An Order On Luna Cycle, First Browse Our Online Inventory To Select The Item(s) You Wish To Purchase. Add Them To Your Cart And Proceed To Checkout. During Checkout You Will Enter Your Shipping And Billing Information To Process The Payment And Complete Your Purchase.
We Accept All Major Credit Cards, PayPal, Afterpay And Affirm Financing. For Larger Custom Or Bulk Orders, We May Also Accept Bank Wire Transfers On A Case By Case Basis.
Standard Shipping Times Are 3-7 Business Days Within The US. International Orders May Take 1-2 Weeks Depending On The Destination Country. We Ship Daily Monday-Friday So Orders Placed On Weekends Will Go Out On The Next Business Day. Expedited 2-day And Overnight Shipping Options Are Also Available For An Extra Fee.
No, We Do Not Offer Assembly Services. All Of Our Electric Bike Kits And Components Require Customer Assembly Unless Noted Otherwise In The Product Description. Our Kits Are Designed To Be Assembled By A Typical Home Mechanic With Basic Mechanical Skills And Common Hand Tools.
We Have A 30 Day Return Policy On Most Unopened Items. Please Contact Our Support Team Within 30 Days Of Receiving Your Order To Initiate An Authorized Return. A 20% Restocking Fee Will Apply To Any Item Returned For A Refund Unless It Is Determined To Be Defective. Follow The Return Instructions Provided To Ensure Proper Processing.