Muddy Trowel

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Muddy Trowel Is A Leading UK Based Online Nursery That Has Been Serving Passionate Gardeners For Over Two Decades. Established In 1995 In London, It Started As A Small Neighborhood Plant Shop Catering To Local Garden Hobbyists. Through The Years, The Company Grew Organically By Gaining Loyal Customers And Expanding Its Product Offerings To Include A Wide Range Of Indoor And Outdoor Plants, Pots, Gardening Tools And Accessories.

In 2010, Muddy Trowel Launched Its First Website To Reach More Customers Online. This Allowed Home And Amateur Gardeners From Across The UK To Easily Browse, Purchase And Have Live Plants Delivered Straight To Their Doorstep. The Expanded Reach Helped Grow The Business Exponentially. By 2015, Muddy Trowel Outgrew Its Origins And Moved To A Larger Nursery And Warehouse Facility In Surrey To Efficiently Support Its Nationwide Delivery Operations.

Today, Muddy Trowel Continues Serving As A One-stop Online Destination For All Gardening Needs. It Carries Over 5,000SKUs Across Various Merchant Categories Including Potted Plants, Flowering Plants, Houseplants, Gardening Tools, Lawn Care Products And Planters. Some Top Selling Sections Are Indoor Plants, Bulbs, Roses, Perennials And Bushes. The Website Also Offers DIY Gardens Kits, Garden Design Consultations And Expert Gardening Advice. Customers Can Easily Find Products Based On Their Growing Conditions, Plant Attributes, Flowering Seasons Using Navigational Aids Like Proper Keywords.

Muddy Trowel Delivers Year-round, Even On Weekends And Public Holidays From 9AM To 5PM. They Guarantee Minimum Packaging To Ship Live Plants Safely. Gardeners Can Also Take Advantage Of Seasonal Savings And Exclusive Online Deals By Signing Up For The Company’s Email Newsletter. Customers Unsatisfied With Their Orders Are Protected By A 30-day Money Back Policy.

What Payment Methods Do You Accept?

We Accept All Major Credit And Debit Cards Including Visa, Mastercard, American Express, Maestro And PayPal.

How Do I Track My Order?

You Will Receive Email Updates With Tracking Details As Your Order Passes Through Various Stages Of Processing And Delivery. You Can Also Log Into Your Account On Our Website Any Time To View The Status Of Current And Past Orders.

What Is Your Delivery Policy?

We Deliver To All UK Addresses (excluding Northern Ireland) For A Flat Fee Of £5.95. Standard Delivery Takes 2-5 Business Days After Dispatch. You Can Also Opt For Next Day Delivery For £9.95 Subject To Availability.

Do You Offer Gift Wrapping?

Yes, For An Additional £3.95 We Offer Gift Wrapping On All Orders. Please Indicate If You Need Gift Wrapping During Checkout And We Will Ensure Your Items Are Beautifully Wrapped Before Shipping.

How Can I Get A Refund?

Contact Our Customer Support Team Within 30 Days Of Receiving Your Order If You Need A Refund Or Exchange. Please Include Order Number And Details. We'll Process The Refund Once Items Are Returned To Our Warehouse Within 2 Weeks Of Request.

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