If You Are No Longer A Verizon Fios Customer And Need To Return Your Equipment, Here Are Some FAQs About Returning Equipment And Locations Near You:
You Can Return Your Verizon Fios Set Top Boxes (TV Boxes), Routers, ONT Boxes And Any Other Equipment Provided By Verizon During Your Service.
You Can Locate The Nearest Verizon Return Location By Entering Your Zip Code On The Verizon Website Or Calling Customer Support. They Will Provide Addresses Of Authorized Return Centers.
Yes, You Should Package The Equipment Securely In The Original Box Or Other Sturdy Packaging To Avoid Damage During Transit. Label The Package Clearly With Your Name And Return Address.
No, There Is No Fee Charged By Verizon For Returning Your Equipment On Time As Long As All Parts Are Included And In Working Condition With No Physical Damage.
You Must Return All Verizon Equipment Within 30 Days Of Service Disconnection. Equipment Returned After 30 Days May Result In A Fee Being Charged To Your Account.