Uolova.com Is An Online Retailer For Hair Products Including Human Hair Wigs, Bundles, And Closures/frontals. Founded In 2017, The Company Is Based In Newark, New Jersey And Ships Orders Worldwide From Their US Warehouse. Their Goal Is To Make Buying High Quality, Natural Looking Hair Products Easy And Affordable For Women Of Color.
The Website Is Organized Into Main Merchant Categories Like Wigs, Bundles, Closures/frontals, And New Items. Within Each Category, Products Are Further Filtered By Hair Texture, Lace Size, Color, And Other Features. Customers Can Save On Their Orders By Looking For Bundle Deals, Flash Sales That Rotate Weekly, And Applying Coupon Codes Which Are Often Shared On Social Media. Common Keywords Included Are Human Hair Wigs, Natural Black Hair Bundles, Lace Frontal Closures, Water Wave Closures.
The Website Is Open 24/7 For Browsing And Online Orders. However, Customer Service Is Available Through Email From 9am-8pm EST On Weekdays And 9am-5pm On Weekends. Shoppers Are Encouraged To Follow Uolova's Instagram And Facebook Pages For The Latest Styles, Sales, And Influencer Discounts. A Membership Points Program Rewards Loyal Customers With Statement Credits For Future Purchases.
To Place An Order, Select The Products You Want, Add Them To Your Shopping Cart. Then Proceed To Checkout And Enter Your Shipping And Billing Information To Complete The Purchase. You Can Pay With Major Credit Cards Or PayPal.
You Can Return Unworn/unused Items Within 14 Days For A Refund. The Items Must Be In The Original Packaging And Include Shipping Labels. Refunds Will Be Issued To The Original Payment Method After Items Are Received And Inspected.
Yes, You Can Exchange Items For A Different Size, Color Or Style Within 14 Days As Long As The New Items Total The Same Or Greater Value Than The Return. The Return Policy And Inspection Process Still Applies To Exchanges.
We Offer Standard 3-7 Day Ground Shipping To US Addresses Starting At $5. For International Orders, Rates Vary By Destination But Generally Start Around $15.
Orders Placed Before 3pm EST On A Business Day Are Shipped Within 1 Business Day. Orders Placed After Cut-off May Ship The Next Business Day. Peak Seasons May Experience Longer Wait Times.