Pool Connect Store

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Pool Connect - Poolstoreconnect Is A Reputed Pool And Spa Supplies Store Located In Middletown, NY. Founded In 2000, The Store Has Grown To Become One Of The Leading Online And Offline Retailers For All Pool And Spa Equipment, Chemicals, Accessories And Grills. They Offer A Wide Range Of Products From Top Brands Like EZ Pool, Pristine Blue, BioGuard, Spa Frog, Dolphin Pool Cleaners And Grills From Weber, Broil King, Napoleon And More.

Customers Can Save On Their Purchases Through Various Offers And Coupons On The Website. The Store Provides Free Standard Shipping On Orders Above $50 By Using The Code "SHIP50" At Checkout. They Are Also A Silver Level Dealer For Select Brands Which Ensures Best Quality Products And Services. Signing Up For Their Newsletter Grants Access To Exclusive Deals, Coupons And Discounts For Registered Customers Which Can Help Reduce The Overall Pool Maintenance Cost In The Long Run.

The Physical Store Is Located At 130-156 Dolson Avenue In Middletown And Remains Open From 9:30 AM To 5:30 PM, Monday Through Friday And 10 AM To 3 PM On Saturdays. Customers Can Also Shop Online Anytime And Choose Convenient Shipping Options Or Select In-store Pick Up. Both Online And Store Staff Are Experienced In Pool And Spa Maintenance And Readily Assist Customers In Selecting The Right Products For Their Needs.

What Payment Methods Do You Accept?

We Accept All Major Credit And Debit Cards Including American Express, Mastercard, Visa, Discover, Diners Club. We Also Accept Digital Wallet Payments Through Apple Pay, Google Pay, Meta Pay And Shop Pay.

Do You Offer Product Warranties?

Yes, We Provide Standard Manufacturer Warranties On All Products Sold. For Extended Warranty Coverage Or Accidental Damage Protection, Please Check With The Individual Product Brand.

How Do I Return An Item?

Please Contact Our Support Team Within 15 Days Of Delivery For All Return Requests. Unopened And Unused Items In Original Saleable Condition Along With Proof Of Purchase Will Qualify For A Refund.

Is Delivery Free For All Orders?

Standard Shipping Is Free For Orders Over $50 Within The Continental US. For Orders Below $50, A Flat Shipping Rate Of $7.95 Applies. Alaska, Hawaii And International Deliveries Have Additional Shipping Charges.

Do You Have A Store Rewards Program?

Currently We Do Not Offer A Formal Loyalty Program. However, Registered Newsletter Subscribers Receive Targeted Coupons And Discounts On Select Product Categories And Purchase Thresholds Throughout The Year.

How Do I Contact Customer Support?

Please Call Us At 845-731-1613 Or Email [email protected] For Any Order Related Queries, Technical Support Or Account Assistance. Our Support Team Is Available From 9:30 AM To 6 PM EST, Monday To Friday.

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